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What to Expect:
Your First Visit @ Urban Orthodontics

What to expect
Upon your arrival at Urban Orthodontics, please check in with our receptionist; we can’t wait to welcome you to our office. Once we get the patient information and your medical history you will be greeted by our records technician who will then take you to our pictures and x-rays room. In order for Dr. Chelian to give you the most accurate information regarding your treatment options and address all of your concerns, he requests a series of pictures of your teeth and face as well as two digital radiographs (different than what your dentist would take). After the pictures and radiographs have been taken you will meet our treatment coordinator in a private room where Dr. Chelian will conduct a thorough clinical orthodontic examination and explain all aspects of treatment himself.
What happens during the initial examination?
In the initial examination, Dr. Chelian will check for any potential problems that may exist. He will also advise on the proper time to begin treatment, what type of treatment is best, how long the treatment will take, and what the treatment will cost.
What’s next?
If orthodontic treatment is indicated at this time, we will initiate treatment by placing separators in between the molars (in preparation for braces) or scanning for Invisalign aligners.
What is the cost of the treatment?
The cost of treatment depends on the severity of the patient’s problem. The treatment coordinator will discuss fees and payment options, during the initial exam, if treatment is required. We have different payment plans to suit your budget and accept assignment from most insurance plans. We work hard to make orthodontics affordable.
What does my investment include?
Your investment includes orthodontic records, which consist of x-rays, study models, and a personalized growth study workup to determine your treatment objectives. It also includes active treatment fees for both early treatment options and complete comprehensive treatment with braces or Invisalign including all appliances, office visits, and procedures performed in the office. Appliances are durable and should last through the entire treatment period if the patient follows instructions. If appliances require replacement due to loss, breakage, misuse or failure to eliminate foods that cause damage, we reserve the right to charge an additional replacement fee. Your investment also includes one set of final retainers for our comprehensive (Phase II) patients which is provided upon completion of treatment. There is a replacement fee for each additional retainer that is lost or broken.
What does my investment not include?
Your investment does not include any work performed at other dental offices outside of our orthodontic practice. If an accident or injury occurs during treatment which results in TMJ (Temporo-Mandibular-Joint) complications, additional orthodontics, orthognathic surgery, etc, a fee adjustment may be required to complete treatment under these unusual circumstances.
Assignment of benefits
We accept assignment of benefits for most insurance plans. By doing this, the family’s out-of-pocket expense is substantially lower. If we do not accept assignment of benefits from your plan, we will be happy to file claims so that the insured can be reimbursed directly. Should there be any change in your policy prior to full payment of the insurance benefit, please contact our office immediately so adjustments may be made to your contract.
Office hours
It is our goal to see you, on time, for your appointment. Time is scheduled to complete the necessary procedure, give information about the treatment and answer any questions you may have. In order for us to maintain a schedule that runs in a timely manner, we request that patients arrive on time to avoid delays, as the day progresses. Your cooperation and consideration with appointments are greatly appreciated by our office and the patients that are seen after your appointment.

Upon your arrival at Urban Orthodontics, please check in with our receptionist; we can’t wait to welcome you to our office.

Insurance & Billing

After verification of coverage, we will agree to bill and collect from an insurance carrier. However, we ask patients to understand that if coverage ceases or changes, the patient is still responsible for the agreed-upon fee.

Whether or not you have insurance or a dental plan, we will structure a convenient payment plan that will allow you to pay for orthodontic services over a period of time that usually coincides with your treatment plan.

Why Choose Our Practice

Our Mission

It is our mission to provide you with affordable high-quality orthodontic care with payment options that suit your budget.

Our Commitment

Whether you are an adult, adolescent or child, Dr. Giri Chelian and his team are committed to helping you achieve the smile you deserve - a healthy beautiful one!

Our Scheduling

We understand busy lifestyles that include work schedules and school schedules and we do our best to accommodate your schedule.

Our Satisfied Patients

We're so thankful to have such amazing patients that have taken the time to share their experiences on Google, Facebook, and other online sources.

Dr. Chelian and his staff are awesome! Definitely recommend Urban Orthodontics

Wilson M.

Rating: 5/5

Let's get started on your smile journey!

4015 Palisade Ave
Union City, NJ 07087

Office Hours

Mon: 10:00 AM - 6:00 PM
Tues: 10:00 AM - 6:00 PM
Wed: 10:00 AM - 6:00 PM
Thur: 10:00 AM - 6:00 PM
Fri: 10:00 AM - 6:00 PM
Sat: Closed
Sun: Closed

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