Urban Orthodontics Privacy Policy
Effective Date: 6/1/2025
At Urban Orthodontics, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through SMS or other communications.
1. Information We Collect
We may collect the following types of personal data:
- Name, email address, phone number, mailing address
- Appointment details and treatment preferences
- Communications preferences, including SMS opt-in status
- Information submitted through forms, surveys, or chats
2. How We Use Your Information
We use your information to:
- Provide and manage your orthodontic care
- Schedule and confirm appointments
- Communicate with you about your treatment
- Send you promotional messages (only if you have opted in)
- Improve our website and services
- Comply with legal obligations
3. SMS Communications & Consent
If you opt in to receive text messages from Urban Orthodontics, please note the following:
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of receiving SMS messages at any time by replying “STOP” to any message.
4. How We Share Your Information
We do not sell your personal data. We may share your information only with:
- Service providers who assist in delivering orthodontic care and related communication
- Third-party vendors who help manage our digital communications and appointment systems
- Legal or regulatory authorities as required by law
5. Data Security
We implement reasonable safeguards to protect your information, including secure storage and restricted access. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You may request to access, correct, or delete your personal data by contacting us. You may also opt out of marketing emails or SMS at any time.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at (201) 754-1501.
